Make Some Noise

Posted: June 8, 2011 by Keith Stone in arenas, basketball

The New York Times published an interesting article about the fan experience at games and how they are turning more into spectacles than athletic events. Some innovations are good. I don’t mind hearing the sounds from the floor all the way up in the upper deck, but sometimes it’s a little over the top. You go to the games to watch the games, not to catch a T-shirt. The only thing the bells and whistles help to do are attract more casual fans, which will outprice your loyal customers. In the long-run, that’s not good business. And for the love of Chipotle, can they please stop playing rap music while the ball is in play?

NY Times

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